Testimonials

“Can’t say enough about how much I love my new Ratana patio furniture from Design Therapy. The staff in this store were patient and helpful and let me try several furniture combinations before helping me select the perfect set for my small space patio. This furniture is so comfy I don’t want to go back inside!”
Cindy (Vancouver, BC)

“Hello Jenny,
Thank you for enabling Todd to deliver our furniture today punctually, and in advance of our hoped for delivery date. As a pair, together with your staff team, you made it easy to shop with at Rattan Plus.  We especially appreciated your counsel, insight and patience as we made our purchase choice.
Until the next time,”
Suzanne + David (Nanoose Bay)

“Todd and Jenny are Number 1 in customer service!!  They take the time to show you the products and assist with ensuring the items are available.  They provided all the dimensions and weights to the transportation company so that it would be an easy delivery to Powell River.  The dining room furniture we purchased is all set up and looks fabulous.  Now, I’ll have to have a big dinner party to show it off!  Thanks again for all your help with our orders.
PS.  Their store is beautifully staged and you won’t want to leave it!!”
Rob and Pat (Powell River, BC)

“Being new to the Valley, and first time homeowners at that, we weren’t sure where to shop, but Rattan Plus Home & patio was recommended to us by most people we met. When we ventured in, Todd and Jenny were SO helpful and knowledgable about their products. When they heard that we were in desperate need of furniture they let us purchase their floor model patio furniture (mid-season!!) and even delivered it the same day! We can now say that our patio is the best ‘room in the house’.”
Justin & Katie (Courtenay, BC)

“Your customer service rocks. The glass top to our patio table shattered this summer. Got a quote from a local company for $650 to make a new top. Stopped by the store and … “oh yes, I have one of those in the back. They run at $150.” THANK YOU!!”
Judy (Courtenay, BC)

“I ordered a great set of new out door patio furniture from Rattan Plus in June. I special ordered and they told me it would be delivered to me in 3 weeks which it was exactly delivered on time and right to my back yard. Todd brought the furniture and set it all up gave me the instructions on how to keep it like new and we have been enjoying it all summer. Thanks Rattan Plus for the great service, delivery and carrying quality furniture in the Comox Valley”
Rhonda (Comox, BC)

“Great selection of stuff from soaps, candles, baskets all the way up to beautiful patio furniture. Oh and don’t forget all the beautiful bedding and table linens and rugs. What a wonderful store to find that special gift in.”
Berni, Courtenay, BC

“Very pleased with the customer service we’ve received at Rattan Plus!  Having previously purchased living room furniture from Rattan Plus and had it delivered all the way to the Yukon without any delays or issues at all, we were happy to again place an order for additional items of furniture this summer.   When a problem with the delivery did arise this time, Jenny and Todd were right on it, communicating with us throughout, to ensure that the problem was solved as soon as possible.   Our furniture arrived safe and sound and looks wonderful!  
In appreciation,”
Lynn and Leo (Whitehorse, Yukon)

“I am so excited to have found u and find such quality furniture for our deck. I hope one day to come back and browse. Thank you for good service from your lovely lady from NZ, she was lovely and business like as well!!!
U have a great store.”
Mary (Qualicum, BC)

“Hi Jenny & Todd, 
 
Just wanted to say a huge thanks to you and your staff for the outstanding service that you have given me! Everything looks fantastic, and you are my only supplier that did not have any sort of “screw up”. I will try to send you lots of new customers.
Thanks again for all your patience and care,

Wendy” (Courtenay, BC)

“I appreciate good service as most people do and I can honestly say that I do find your style of business well ahead of the rest of the crowd. Kudos to you and keep up the great work!  Being in the retail industry for the last 40 years I have always used the philosophy of servicing the customer to the best of what you can do and then going beyond that to prove to your client just how much you appreciate not only only the business but them as well!”
Mitch (Ladysmith, BC)

Do you have a testimonial you would like to us to share? E-mail it to jenny.rattanplus@gmail.com!